Shipping Policy

Order Processing Time

All orders will be inspected and processed within 1–3 business days after successful payment. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Coverage

ElaraSHOES provides global shipping services covering most countries and regions around the world. We cooperate with reliable international logistics providers to ensure safe and stable transportation.

Estimated Delivery Time

Standard international shipping takes 7–20 business days. The actual delivery time depends on destination region, local logistics efficiency and customs clearance progress.

Shipping Fee

Shipping fees are calculated based on product weight, size and delivery destination. We will launch regular free shipping and discount activities for customers.

Customs & Duties

International orders may generate local customs duties and import taxes, which shall be borne by the buyer. We will actively cooperate with customs clearance procedures to speed up delivery.

Logistics Tracking

After shipment, we will provide a valid tracking number. Customers can check real-time order logistics status online at any time.